Actually...

Today I found out something about myself. Well to be fair I already knew this but I chose to ignore it. Why? Because the consequences weren't beneficial nor did they hurt me in any way. What I missed is that essentially it did hurt me. It wasn't physical bruising, it was a mental thing. So now, today, I'm planning to take a stand and stop it. I will no longer let people walk all over me. I guess it's my fault anyway because when you have the inability to make a decision it sends the message out that this is someone that needs their hand held throughout life. Well I don't. No I can't make the decision if I want chicken or beef. No I don't know what I want for dinner, and no I don't know where I want to go when we go out. (Um...by the way...if you ask me out you should KNOW what we're going to be doing.) I know what you're wondering, "Amanda, why did you decide that now? Why not earlier/later?" Well I may not know my job exactly perfect yet but I do know the customer part. A lot of customers were jerks today but overall this one just sent me over the edge. When he refused to do his part of the initial paperwork and proceeded to tell me why in a very unmistakably rude way I just grabbed the paper and said thank you, and walked away while he continued talking to me. I was later told by my coworker the proper answer (because he was being a jerk) which was a great response...and I kinda wished he was there whispering that in my ear lol. Some of you may think that I handled it pretty well but just walking away but in doing so I believe it showed submission and allowed him to "bully" me in a sense to allow him to do what he wanted rather than what was right.

I've been in customer service for a while. One of my favorite things that a friend told me is to use the word "Actually" it is the polite way to say. You're Wrong!

Actually, the reason why you couldn't find that book is because it was written by soandso.

Actually, if you don't sign this paper we can't work on your car.

Hope that helps anyone else who deal with difficult customers :)

Shout Outs

Um...after reading a lot of my cousin's blogs I feel slightly retarted (yes I know that technically I spelled that wrong but hear me out; the way I spell it simply implies that I have the same mental capacity (on this subject) but I still remain fully respectful to those who are actually retarded and have this disability).
What I'm saying is that thier stuff has more umph...stuff...you know. Like stuff that is relevant. However that wont stop me from my random ramblings:

Jake!!!! Why aren't you reading my other blog/story? HMMMMM????? Gosh ;) (um..haven't really written much lol <3 )

Joel...How come I never hear from you bud? Pal? Chief? ;)

yeah...sorry ya'll are the only two I'm picking on right now...cuz (shhhh no telling...you're my favorite)

Random stuff :)

I have nothing special to vent...or talk...or whatever about...So...new job...kinda amazing. LOVE it in other words. Different kind of stress but the kind I can handle and that I use to produce excellent work :) P.S. I'm the only girl that works there ;) haha you know what that means? My mom says I like it cuz I get a lot of attention. HAHA I do! So since most of them are married I kinda get treated like the little sister...which works cuz pretty sure I get lunch purchased for me...haha. Awwww.

Oh...and one of my friends moved away. She moved to N. Carolina. To start over and get back on her feet. I'm happy for her...but I'm sad at the same time.

Um...and since I'm watching American Idol right now I'd like to say that I don't hate...but I do strongly dislike. However, to convey how much I strongly dislike something I'm going to say hate...because lets face it...writing strongly dislike takes more energy than the actual dislike I have, therefore; I hate Ryan Seacrest. I hate him like I hate Paula Abdul and her inability to speak clearly and have a point...and I hate her as much as I hate the Samantha chick from Dancing with the Stars. And I hate her just as much as I hate bad drivers.

What I really love though...is books...and music...like Bryan Adams...and Jason Mraz...actually little does he know we're getting married haha....Jack Johnson....I love snowmen...and sunflowers....and Rome...it is my favorite place. I love the sound of the cello, piano, and violin. Oh and soccer....

p.s. I'm now aware that on random days I shouldn't get on this when I have nothing to say...cuz it gets messy like this :)

I...love...like...desire...enjoy...you?

So...pretty sure I kinda sorta hate talking about feelings, emotions, and all the in between. Why? I dunno. In some cases I consider it to be too girly. Now I know there's nothing wrong with being girly. I love shopping for shoes...I have to have at least thirty different heels...which I have no idea where to keep em. Makeup and sometimes on VERY rare occasions the romantic drama. Maybe when God gave me that part as he was forming me he gave me an extra big piece. I say extra big because I do so well at hiding those things that when they do come out...it's kinda explosive.

Today in the morning:
Emotionally: Content
Feeling: Confident

This afternoon:
Emotionally: uneasy
Feeling: Not so confident

This evening:
Emotionally: Curious
Feeling: Tired

I dunno if writing this down helps...I'll let you know tomorrow :)